FAQs

General

Q1
What types of products do you offer?
We offer a wide range of handicrafts and fashionable clothes, including [list specific categories, e.g., handmade bag ,dresses, embroidered clothing, etc..

Q2
How do I track my order?
You can track your order by logging into your account and clicking on "Order History" or by contacting our customer support team.

Payment and Pricing

Q1
What payment methods do you accept?
We accept [list payment methods, e.g., credit/debit cards, net banking, UPI, COD etc...

Q2
Are prices inclusive of taxes?
Yes, all prices are inclusive of applicable taxes.

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Frequently ask question
Shopify is a complete commerce platform that lets you start, grow, and manage a business.Create and customize an online store Sell in multiple places, including web, mobile, social media, online marketplaces, brick-and-mortar locations, and pop-up shops.

Shipping and Delivery

Q1
What is your shipping policy?
We offer [list shipping options, e.g., free shipping, expedited shipping, etc...

Q2
How long does delivery take?
Delivery times vary depending on your location, but most orders are delivered within [timeframe, e.g., 3-7 business days].

Product and Quality

Q1
Are your products authentic and genuine?
Yes, we ensure that all products are authentic and genuine.

Q2
What if I receive a damaged product?
Please contact our customer support team, and we will replace or refund the product.

Returns and Refunds

Q1
Can I return or exchange a product?
Yes, please see our return and exchange policy for details.

Q2
How do I initiate a refund?
Please contact our customer support team to initiate a refund.

Account and Login

Q1
Do I need to create an account to place an order?
No, you can checkout as a guest, but creating an account offers benefits like order tracking and loyalty points.

Q2
I forgot my password, what do I do?
Click on "Forgot Password" and follow the instructions to reset your password.

Feel free to ask if you'd like me to add more questions!

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